⚡Quick verdict
We collect as little as we can: the WhatsApp number or email you contact us from, the plan you bought, your payment record and your log-in details. We use them to provide the service and answer you, keep them only as long as needed, never sell them, and run no advertising or tracking cookies on this website.
- No tracking or advertising cookies on this site.
- No card numbers stored by us.
- Ask us at any time to see, correct or erase what we hold.
Who is responsible
Telly Hub TV (trading as Telly Hub TV) is the data controller. ICO registration: not yet registered. Contact: [email protected].
What we collect and why
| Data | Why | Lawful basis |
|---|---|---|
| Your WhatsApp number or email address | Delivering log-ins and replying | Contract |
| Plan, screens, dates | To provide the service | Contract |
| Payment record (amount, date, method) | Accounts and refunds | Legal obligation |
| Device type you tell us | To send the right set-up guide | Contract |
| Messages you send | To help you | Legitimate interest |
We do not collect card numbers; the payment provider handles them.
This website
The site sets no advertising, analytics or tracking cookies. Our host keeps standard server logs (IP address, page, time) for security, deleted within 30 days. Pages load fonts and images from our own server.
Who else handles your data
- WhatsApp (Meta) carries messages you send us there.
- Our email provider stores emails.
- Payment providers process payments under their own privacy notices.
We never sell or share your data for marketing.
How long we keep it
Messages and log-in details: up to 12 months after your last plan ends. Payment records: six years, which HMRC rules require.
Your rights
UK GDPR gives you the right to see what we hold, have it corrected or erased, and object to how we use it. Write to [email protected]. Still not satisfied? The ICO handles complaints about how organisations treat personal data.
From £5.42 a month
Borrow a full log-in for 24 hours before paying a penny. No card, no contract, no silent renewals.
